Shipping and Delivery

Making A Purchase

Making a purchase could not be easier.  Just browse our store, and add any items that you wish to buy into the shopping cart.  After you have finished your selection, click on 'Checkout' or 'Shopping Cart' and you will be asked for a few details that we need to be able to complete the order.

We accept the following debit/credit cards for payment: Master Card, Visa, and Maestro.  If you have a PayPal account you can use it by clicking on the PayPal option.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.  Email: sales@northcore-europe.com or call on: 0800 040 7099.

Shipping

We use a tracked courier service for all our UK and overseas deliveries.  For UK mainland* deliveries we offer a next working day service.  The next day relates to delivery time frames once an order is dispatched however we are unable to guarantee next day processing of an order which may be affected by (not-exclusively) items out of stock, weekends, national holiday periods etc. We will always endeavour to process every order as quickly as possible.

* Please note all UK Next Working Day orders placed before 2pm Monday to Thursday will be dispatched that day, subject to stock availability, and you will receive it the next day.

If you place your order after 2pm on a Thursday, and before 2pm on a Friday, it will be dispatched on Friday, subject to stock availability, and you will receive it the next business day.

Orders placed after 2pm on a Friday, or on a Saturday or Sunday will not be processed until the following business day.

A signature will be required for deliveries so please make sure someone is at the delivery address to sign for the goods or send them to an address where someone will be available.

Once your order has been dispatched from the warehouse you will receive a confirmation email to let you know it is on the way.

Delivery and Shipping Information

FREE DELIVERY on ALL UK ORDERS over £50.00

Plus FREE WORLDWIDE DELIVERY on orders over £100.00

DestinationOrder ValueCost / ServiceDelivery EstimateTrackable
UK Mainland

Under £50

Next working day courier £4.95

24 hours

Yes

Over £50

Next working day courier FREE

24 hours

Yes

EU

Under £65

Courier - £16.50

3-7 working days

Yes

Over £65

Courier - FREE

3-7 working days

Yes

Overseas(Non EU)

Under £100

Courier - £25.00

5-7 working days

Yes

Over £100

Courier - FREE

5-7 working days

Yes

Please Note:

  • Items on a Next Working Day Courier delivery will require a signature on receipt, so please make sure someone is present at the delivery address to sign for the goods, or alternatively send them to an address where someone will be available.
  • All delivery estimates are based on time from the package leaving our warehouse.
  • Courier orders placed before 2pm Monday to Thursday will be dispatched that day, subject to stock availability and you will receive it the next day.  If you place your order after 2pm on a Thursday and before 2pm on a Friday, it will be dispatched on Friday for delivery on the next business day (unless Saturday Courier is available and selected for the order).  Orders placed after 2pm on a Friday, on a Saturday or Sunday or bank holiday Monday, will not be processed until the following business day.
  • You must inform us if the goods are lost or damaged in transit within 4 weeks so that we correct the problem and can make a prompt claim against the delivery company.  Please quote your order number in all correspondence.
  • You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received