Northcore™ offers a six month statutory warranty on all products, plus a 2 year warranty on Northcore™ back packs and luggage products. Products are fully warranted with proof of purchase against defect in material and workmanship only. Northcore™ will repair or replace, at its discretion any products found to be defective within the scope of normal and appropriate use.
Please email firstname.lastname@example.org with details of your query providing:
- Your proof of purchase
- Images of the product and details
- Your contact details
Warranty claims should be presented at the point of initial purchase with proper documentation to validate the claim.